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The last week in April marks good news for SASSA SRD beneficiaries. Image: File

Home » Do you get double SASSA grants if you appeal your application?

Do you get double SASSA grants if you appeal your application?

If your application was rejected, you can appeal your rejection, but will it pay double SASSA grants for the money you lost out on?

sassa beneficiaries
The last week in April marks good news for SASSA SRD beneficiaries. Image: File

Heading into the Easter holidays, we’ve been asked through our WhatsApp line, if beneficiaries receive double SASSA grants following a successful appeal. Firstly, you need to confirm your SASSA SRD status by following the link HERE and enter the pertinent details of your profile.  

According to SRD Grant, if your application is rejected, you do have the right to appeal and provide corroborating evidence. Should your appeal be successful, you are entitled to double SASSA grants, or all the months’ worth of money you were denied.

DOUBLE SASSA GRANTS

double SASSA grants
Easter is an important time for family, so be sure to check your SASSA SRD status. Image: File

Before we run through the appeal process, this is a reminder that the R20 increase pushing the SRD grant to R370 only takes effect at the end of April 2024. The next SASSA SRD payment run will start from Monday 25 March to Friday 29 March (Good Friday). Nevertheless, if you’ve been rejected and you wish to appeal the decision to receive double SASSA grants, here’s what you need to do:

  • Click the link HERE.
  • Enter your ID Number and phone number you applied with.
  • Click Send Pin.
  • Enter the pin number sent to your phone and click Submit.
  • Once authenticated, submit your evidence against your declined application.
  • You will then be entitled to double SASSA grants or the correct amount of money owed to you.

HALF OF SRD APPLICANTS ARE DECLINED

double SASSA grants
The South African Social Security Agency is inundated with applications and appeals each month. So be patient. Image: File

Frustratingly, it’s been revealed that more than half of SASSA SRD grant applicants are denied access. Roughly 8.5-million people receive grants each month, while more than 16 million apply. Social justice advocates believe this is because the South African Social Security Agency cannot afford to pay everyone with its dwindling budget. What this means is you must appeal if you’re ever denied a SASSA SRD grant. Here’s how:

  • Critically, to win your appeal and receive double SASSA grants, you must understand why your application was declined in the first place and form an argument against that it.
  • So, gather all the supporting documents you can. Things like your proof of unemployment, latest bank statements, or anything else relevant that supports your claim.
  • You can draft a formal letter of appeal. And you must do this within 30 days of receiving your rejection. In it be sure to include your name, ID number, contact details and application number.
  • State clearly that you are appealing the decision on your SRD grant and that you wish to be compensated double SASSA grants once rectified. Refer clearly to any supporting documents attached.
  • You can submit your appeal in person, via email, or through any other method specified by SASSA. Call SASSA at 0800 601 011 or e-mail: grantenquiries@sassa.gov.za.

HOW LONG DOES A SASSA SRD APPEAL TAKE?

double SASSA grants
If you have not heard back within 90 days, you have the right to follow up with agency. This can be done in person, online, or on the telephone. Image: File.

Moreover, the agency is inundated with grant applications and appeals, so give them time to process your appeal. This can take up to 90 days, or three months. After submitting your appeal, make sure to keep any correspondence from SASSA about your appeal.

After 90 days, if you don’t receive a response, you must by all means follow up with SASSA to inquire about the status of your appeal. Use any reference numbers provided during the appeal submission to make tracking easier.

By law, SASSA has to provide you with a response to your appeal, stating its findings. If your appeal is successful, you will be notified about the next steps to receive your double SASSA grants. If unsuccessful, you will receive reasons for the decision, too.