eThekwini Municipality welcomes complaints

eThekwini Municipality welcomes complaints, as reports about faults and crime are expected to increase over the festive season until the beginning of the next year.

Complaints and questions submitted to the municipality allows for better awareness, and it’s easier for the municipality to fix the immediate issues they’ve been informed of.

Many holidaygoers are visiting eThekwini this year, and local areas are attempting to prepare for the influx of visitors during December.

Here’s where to reach the right people if there’s an issue, complaint, or compliment you’d like them to know about.

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ETHEKWINI MUNICIPALITY WELCOMES COMPLAINTS

eThekwini Municipality welcomes complaints over the festive season, as these make them aware of intermittent and urgent issues that need to be fixed.

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Water outages and crimes are some of the things that visitors and locals are encouraged to report over the festive season.

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If there’s anything you’d like to say or report, contact the municipality’s hotline at +27 31 331 7883.

Issues with electricity should be reported to Eskom, the country’s national electricity provider.

ETHEKWINI MUNICIPALITY OVER THE FESTIVE SEASON

The municipality expects an increase in activity over the festive season, for which the local authorities have started to prepare.

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Police visibility is meant to be increased during this period, and local emergency services (including ambulances) are on high-alert for any potential emergencies.

If you’re visiting anywhere this Christmas, make sure that you’re doing it in safety.

OTHER IMPORTANT CONTACTS

Emergencies should be reported to the National SAPS centre at 112 or 10111, which can also be put through to ambulance or fire services.

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If you have any municipal-related issues for Durban or surrounds, get in touch online at the official website for this area.