Flight cancellations over pilots’ strike cause chaos at OR Tambo
Videos shared on social media show passengers stranded at OR Tambo International Airport as the FlySafair pilots’ strike continues.
As the pilots’ strike intensifies, FlySafair has confirmed cancelling some of its flights, triggering chaos and congestion at Africa’s busiest airport.
Videos circulating on social media show stranded passengers with their luggage at OR Tambo International Airport, east of Johannesburg, as confusion over flight disruptions grows.
The strike, driven by disputes over wages and the airline’s internal planning and scheduling system, is expected to continue for two weeks.
FLYSAFAIR CONFIRMS SOME OPERATIONS CONTINUE
In a statement, FlySafair said it has cancelled some flights but is still operating many others as scheduled. The airline assigned some of the cancelled flights to pilots who had initially confirmed their availability but later informed the airline they would not be flying.
“All other flights are operating as planned, and affected customers have been contacted directly using details provided at the time of booking. Should there be further disruptions, customers will be notified promptly,” said FlySafair.
WHAT TO DO IF YOU ARE AFFECTED BY THE STRIKE?
FlySafair said that if customers were affected by the strike, they could rebook a flight, or cancel and receive a refund voucher. The airline apologised for the inconvenience caused by the strike.
If you choose to rebook, you may select another flight on the same route or opt for a new flight on a future date.
Alternatively, you can cancel your booking and receive a voucher equivalent to the full value of your original flight. It will be valid for 12 months. Customers may also request a full cash refund if preferred.