Elderly urged to apply for Free Basic Electricity program

Did you know that all major metros offer a Free Basic Electricity programme? Whether you live in Johannesburg, Durban, or Cape Town, these schemes provide tangible benefits to indigent residents who need essential services.

While Eskom has kept the lights on this winter, tariff hikes have impacted many. Therefore, Jo’Burg City Power urges needy residents to use its Free Basic Electricity plan. So, how does it work?

FREE BASIC ELECTRICITY SCHEME

The Free Basic Electricity programme provides 50 kWh of free electricity per month, exempts residents from R200 monthly surcharges, and covers meter repairs. City Power designed this initiative to increase inclusivity and hopes it will reduce illegal connections and tampering that often disrupt the grid.

Daily Investor reports that the metro is running a registration drive until Tuesday, 31 July 2025. Officials aim to register up to 130,000 indigent customers.

CULTURE OF NON-PAYMENT

Moreover, City Power CEO Tshifularo Mashava admits that Free Basic Electricity hopes to reintroduce non-vending customers to the culture of paying for services. Over the past year, illegal connections have reportedly cost Eskom R220 million. “Many customers are using electricity without paying, leading to significant revenue losses and continued infrastructure damage,” says Mashava.

Registered beneficiaries will also be considered for other city rebates. These include indigent support on property rates, water, and refuse removal. To qualify, applicants must be unemployed and have a monthly income not exceeding R7 500 per month. Only South African citizens or permanent residents may apply.

And you must supply a valid ID document, proof of residence, rates and taxes account and income verification, including a SASSA card if applicable. Retired older persons and single-parent households with newborns are encouraged to apply. Get in touch with your local municipality to find out more in your area.