Home Affairs extends office hours for a two-week period
The Department of Home Affairs will extend its office hours for two weeks, from 7 to 21 July.
The Department of Home Affairs will extend operating hours at its offices from 7 to 21 July.
In a statement on Monday, the department announced that offices will now close at 18:00 instead of 16:00, adding two extra hours to the daily schedule.
“The department is extending operating hours to assist learners who wish to apply for and collect their IDs during the school holidays.
“To ease pressure on its clients, Home Affairs has also introduced dedicated counters for collections in large offices that process Smart ID Cards and passports, where space allows,” said the department.
Book appointments
The department advised clients to book application or collection appointments in advance using the Branch Appointment Booking System (BABS) on its website.
It also allows clients who are unable to book appointments to visit the offices as walk-ins.
“I would like to encourage all clients who have applied for their identification documents and have been waiting for three weeks or more to seize this opportunity by visiting their Home Affairs office to collect these critical documents at their convenience,” said Minister of Home Affairs, Dr Leon Schreiber.