taxi drivers mask gu
Following complaints from commuters, taxi associations are warning drivers to wear their masks correctly or face being fined for contravening the regulations. Photo: Nokulunga Majola

“If you see a [taxi] driver not wearing a mask during a trip, report him,” warns Themba Kubheka, secretary of the Greater North Taxi Association in Durban.

  • Taxi bosses and associations have warned drivers to wear masks and practise good hygiene during trips.
  • They are encouraging commuters to report drivers who are not adhering to the regulations.
  • SANTACO says that drivers and assistants found without a mask on a trip will be fined.

This follows dozens of complaints from commuters about taxi drivers who defy regulations to slow the spread of Covid-19 by not wearing masks or wearing it incorrectly during trips.

“Some taxi drivers are not wearing their masks, some wear it on their chin and that is not acceptable … We will be running a campaign to teach them about the importance of safety especially during the pandemic,” said Kubheka.

“Most of our drivers were ignorant to the fact that this is serious, but now they are starting to see the seriousness of the situation. We are pleading with them to always wear their masks, sanitise and wash their hands before and after every trip,” said Kubheka.


SA National Taxi Council (SANTACO) KwaZulu-Natal office manager Sfiso Shangase said, “In areas where Operation Hlokomela is active, we have asked that they fine any driver or driver assistant found without a mask on a trip. We have also put up stickers in taxis encouraging both our drivers and commuters to wear masks. If drivers don’t wear masks, how do they expect passengers to wear theirs?”

Commuter Mndeni Mkhize, from Ntuzuma, said drivers who do not wear face masks are endangering their lives and those of their passengers. “They are most at risk as they transport a lot of people from different professions everyday. It is their responsibility to make sure that everyone wears a mask when entering the taxi.”

Zwangabo Mjoka said taxi drivers in Malukazi, south of Durban, are leading by example. He said most of them wear masks during trips par “a few bad apples” that need to be reported for breaking lockdown regulations.

Chairperson of the Durban central taxi association Bonginkosi Sangweni said an ongoing challenge is convincing drivers to wear masks. “Some people say that they are discouraged or don’t see the need to wear masks during trips just because drivers don’t wear theirs. This is wrong; we must work together on this. We are also collecting money to buy thermometers so that drivers can be screened before a trip,” said Sangweni.

Published originally on GroundUp. © 2020 GroundUp